Tickets in Saint-Denis

We replace them with tickets in a higher category, at no extra cost and with no cap: whatever the price of the higher category, you pay nothing more. If no higher-category seat is available, we offer seats in the same category; failing that, you receive a full refund within 14 days, plus a credit of 10% of your order.

A guarantee we are the only ones to offer our customers: if a ticket we supplied is invalid, we refund 200% of its price. If your tickets become unavailable, we replace them with seats in a higher category, at no extra cost and with no cap. We also offer upgrades at the same price to all our customers, and even more to our loyal customers. Our tickets are properly sourced: no bad surprises. Full details: All Access Guarantee.

If you are refused entry with a ticket supplied by us because it is invalid (already used, cancelled or not recognised at the gate), we refund 200% of the price paid: the price of your tickets, plus the same amount again. Simply send us proof (access-control statement or time-stamped photo) within 48 hours; the refund is paid within 14 days.